NOVANCE Terms and Conditions
Version: 1.0 — Effective date: August 17, 2026
1. Identification of the Provider
These Terms and Conditions govern access to and use of NOVANCE, a software-as-a-service (SaaS) platform available at novance.app.
NOVANCE is a brand operated by:
- Marco Atilio Robbiano Taboada
- Natural person, Peru
- Address: Jr. Inambari 755 Int. 8, Lima, Lima, Peru
- Email: support@novance.app
- Phone: +51 932 466 327
In these Terms, "NOVANCE", "we", "our", or "the Platform" refers to NOVANCE and its owner and operator.
2. Acceptance of These Terms
By creating an account or using NOVANCE, you accept these Terms and our Privacy Policy.
During registration you must expressly confirm that you have read and accepted both documents. Your acceptance is recorded together with the date and the version of the documents accepted.
If you do not accept these Terms, you will not be able to create an account or use the services that require authentication.
3. Description of the Service
NOVANCE is a SaaS platform that allows its users to create and manage websites and digital catalogs oriented toward affiliate products.
Among other features, the Platform may allow you to:
- create sites;
- organize categories;
- import products from providers or affiliate programs;
- generate product pages;
- display prices and availability obtained from external sources;
- configure domains;
- manage featured products;
- view statistics;
- manage site content and configuration.
Available features may vary depending on the plan contracted.
4. Third-Party Products and Affiliation
NOVANCE does not sell or supply the products shown on the sites created by its users.
The products, prices, availability, images, descriptions, and other information shown on a site may come from external providers or merchants.
The user is responsible for:
- selecting the products they promote;
- verifying that they have the right to use the corresponding links and materials;
- complying with the terms of any affiliate programs they use;
- complying with the laws applicable to their activity;
- keeping any information they enter manually accurate and up to date.
NOVANCE does not guarantee that an external provider will maintain a given price, inventory, commission, offer, or commercial condition.
5. Accuracy of Product Information
NOVANCE uses automated mechanisms to import and update product information.
Although we strive to keep information up to date, we do not guarantee that information originating from third parties is always accurate, complete, or available.
The user must understand that the final price, availability, and other purchase conditions correspond to the merchant or external provider. NOVANCE is not responsible for changes made by those third parties.
6. User Account
To use certain features you must create an account.
You must provide accurate information and keep it up to date.
You are responsible for keeping your credentials confidential and for all activity carried out through your account.
You must not:
- deliberately share your credentials;
- use another person's account without authorization;
- attempt to access third parties' accounts or data;
- use NOVANCE for illegal activities;
- introduce content that infringes third-party rights.
7. User Content
The user retains their rights over the content they contribute to NOVANCE, subject to the rights necessary to provide the service.
By uploading content to NOVANCE, you represent that you have the rights or authorizations necessary to use it. This includes, where applicable:
- logos;
- banners;
- images;
- text;
- trade names;
- descriptions;
- promotional content.
You grant NOVANCE a limited, non-exclusive license to host, store, reproduce, and display that content solely to the extent necessary to provide the service.
8. Prohibited Use
You may not use NOVANCE to:
- violate laws or regulations;
- infringe intellectual property rights;
- commit fraud;
- distribute malware;
- attempt to compromise the security of the Platform;
- reverse-engineer components where prohibited by applicable law;
- interfere with NOVANCE's operation;
- attempt unauthorized access to systems or data;
- use the Platform for fraudulent or abusive activities.
9. Subscriptions and Payments
NOVANCE subscriptions are offered through the plans and prices shown on the Platform.
Payments are processed by Paddle, which acts as the Merchant of Record for the corresponding transactions.
Paddle sets its own terms for buyers, including payment conditions, subscriptions, cancellations, and refunds.
Applicable taxes may be calculated and charged according to the rules applicable to the buyer and the transaction.
10. Renewal and Cancellation
When you contract a subscription with automatic renewal, you authorize the corresponding recurring charges until the subscription is cancelled.
You can cancel a subscription to prevent future renewals.
Unless applicable law provides otherwise, cancellation will take effect at the end of the current billing period.
Paddle's current terms establish that a subscription can be cancelled at any time so that it ends at the end of the current billing period.
11. Refunds
Refund requests are handled in accordance with NOVANCE's Refund Policy, Paddle's terms, and any mandatory rights applicable to the buyer.
Nothing in these Terms is intended to limit non-waivable rights established by applicable law.
12. Service Availability
We strive to keep NOVANCE available and functioning properly.
However, the service may experience interruptions due to:
- maintenance;
- updates;
- infrastructure issues;
- failures of external providers;
- events outside our control;
- security incidents;
- force majeure.
We do not guarantee uninterrupted availability.
13. NOVANCE's Intellectual Property
NOVANCE, including its software, design, brand, interface, code, documentation, and proprietary elements, belongs to its owner or to their respective licensors.
These Terms do not transfer any ownership right over NOVANCE to the user.
The user receives only a limited right to use the service while maintaining a valid subscription and in accordance with these Terms.
14. Suspension and Termination
We may suspend or cancel an account when necessary to:
- prevent fraud or abuse;
- protect NOVANCE's security;
- comply with legal obligations;
- respond to a breach of these Terms;
- protect other users or third parties.
When reasonably possible, we will try to inform the user and allow them to resolve the situation.
Cancelling a subscription does not necessarily mean the immediate deletion of all account data.
Account deletion is carried out in accordance with our Privacy Policy and NOVANCE's deletion procedures.
15. Deleting an Account
The user may request deletion of their account through the features available in NOVANCE.
Deletion currently enters a 30-day grace period before the account data is permanently purged.
During that period, certain accounts may be recoverable through support.
Once the permanent purge has been executed, the account's data and associated relationships are removed from the database in accordance with the Platform's operation.
Data shared with or held by external providers may be subject to their own retention policies.
16. Privacy
The processing of personal data is described in our Privacy Policy.
NOVANCE seeks to process only the data necessary to provide, protect, and improve the service.
The rights of personal data subjects are exercised in accordance with applicable law.
17. Limitation of Liability
To the extent permitted by applicable law, NOVANCE will not be liable for:
- purchasing decisions made by visitors to the sites;
- products sold by third parties;
- price or availability changes made by third parties;
- loss of affiliate commissions;
- interruptions caused by external providers;
- content introduced by the user;
- business results obtained through use of the Platform.
Nothing in this section is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.
18. Changes to NOVANCE
We may modify, add, or remove NOVANCE features.
We may also modify these Terms when necessary.
When a change is material, we will endeavor to communicate it in a reasonable way and update the corresponding version and date.
Consumers' mandatory rights will not be affected.
19. Governing Law
These Terms are governed by the laws of the Republic of Peru, without prejudice to mandatory consumer protection rules or any other mandatory legislation that may apply to the user under their jurisdiction.
20. Contact
For inquiries related to NOVANCE:
- support@novance.app
- +51 932 466 327
- Owner: Marco Atilio Robbiano Taboada
- Address: Jr. Inambari 755 Int. 8, Lima, Lima, Peru